In a rapidly evolving, digitally driven global marketplace, businesses of all kinds face unprecedented challenges to productivity and profitability. Faced with issues such as budget constraints, the demands of managing a diverse and far-flung workforce, and the pressure to remain competitive, companies small and large are finding that the practices and processes of just a few years ago are now failing to meet the needs of this new business environment. The growing trend toward virtualization and cloud-based services offers businesses in all industries new ways to manage their computing needs more economically, efficiently and securely. Virtual desktop technology is one of these—a strategy for creating and remotely managing employee desktops for enhanced convenience, lower costs and improved productivity.

The Virtual Desktop: New Options for Business

In the traditional world of business computing, each workstation might be equipped with its own desktop computer, which in turn had its own desktop configuration to support the day-to-day work tasks of its users. While office computers could be connected to each other in a local network and to the Internet, each desktop on each computer remained separate, and the data and apps stored there remained there, not to be easily accessed by other users. That kind of hardware and software load often required the support of a fairly large staff of IT professionals tasked with maintaining the machines, software and data storage issues for the entire company.

But that kind of arrangement makes it difficult for employees to do work-related tasks from other locations or devices, and for people in different locations to conduct meaningful collaborations. Additionally, if a computer crashed, got lost or was stolen, the desktop and all its data went with it. The virtual desktop bypasses those concerns by placing desktop configurations in a centralized location, for more security and accessibility than conventional computing arrangements at lower overall costs to the company. Virtual desktop technology is available as Virtual Desktop Infrastructure, running on dedicated servers, or in the cloud—a solution called Desktop as a Service.

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