iNSYNQ Webinar Q&A

August 13, 2019

As a follow up to our webinar covering the iNSYNQ malware attack on August 8, 2019 we've taken those questions that were not answered in the webinar and provided a Q&A below. While hundreds of questions came in, we were able to consolidate those into the below (as many of you had very similar questions and concerns). If any further questions...

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Company Update Concerning the Megacortex Ransomware Attack

August 12, 2019

Most people are well-aware of the rapidly growing number of cyber-attacks in our modern digital economy. Only a few months ago, the accounting community was directly targeted through Wolters Kluwer’s CCH tax software and in the past week, Capital One was the victim of a major attack. Unfortunately, iNSYNQ and our customers have now been added...

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A Message from our CEO

August 12, 2019

 

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Here's what to expect when you login to your iNSYNQ desktop

July 28, 2019

We’re hearing confusion from customers around what to expect once you're logged to your iNSYNQ desktop. We want to first confirm that it's totally safe to access your desktop and any files in it.

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Update: Ongoing and significant progress

July 24, 2019

Update on 7/27 at 7:30am: 96 percent of iNSYNQ customers are back on their desktops, and we're working as quickly as possible to get the remaining four percent over the finish line. 

This isn't a matter of prioritization. You all are important to us, and we are getting you all up as quickly as we can. 

Here’s what customers can can expect once...

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Update: Ongoing Desktop Restoration

July 23, 2019

We made quite a bit of progress yesterday, by restoring iNSYNQ access to a significant number of customers. We continued to work overnight and will work over the coming days to get the rest of customers online safely and securely. The rate at which we are able to bring customers back online will accelerate today as we leverage automation we...

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Update: We're beginning to turn on customer desktops

July 22, 2019

I’m reaching out with what is at minimum a silver lining in this malware storm we’ve been facing--we are starting to turn on iNSYNQ desktops.After several long days of working non-stop to assess systems and neutralize the malware, we continue to work with our Cyber Security firm to analyze and confirm that no traces of known malware remain. We...

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An update from Elliot Luchansky, CEO of iNSYNQ

July 20, 2019

Although our systems are not yet turned on, I am touching base because the team is continuing to work around the clock to get your files and backups up and running. We have made significant progress and we are still extremely hopeful that this will happen in the near future- as soon as early next week- where we may be able to begin turning on...

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5 Reasons your business needs Single Sign-On

July 15, 2019

Quick show of hands: have you ever experienced problems with the passwords you need at work? Most of us have. Whether it’s forgetting some of them, feeling annoyed at the number of passwords we have to use, wasting valuable time devising ways to keep them all straight. Passwords have become the bane of our work lives.

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3 ways to drive improved business performance with interoperability

July 08, 2019

No matter what business you’re in, which industry you serve, or which software solutions your organization deploys, interoperability between your different information systems is key to driving performance. Decades ago, most businesses only worked with a few pieces of software. Today, those numbers have multiplied. There are countless...

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User Account Provisioning is Easy When You Follow These Best Practices

June 13, 2019

Whether your organization uses a combination of physical and cloud-based software or all your applications are accessible via a hosted virtual desktop, your IT team likely knows the two major challenges presented by user account provisioning: security and efficiency. When employees need to be given access to and removed from business...

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Shadow IT Was Placing Businesses’ Secure Data at Risk... Until Now...

June 07, 2019

Because regulations like HIPAA and Sarbanes Oxley make data breaches expensive mistakes for businesses, it’s incumbent upon IT teams to ensure their data is safe from unauthorized eyes. That’s why Shadow IT, while not as evil as it sounds, is still a major concern for modern businesses, especially those who deal in sensitive data.

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